This policy explains what information Luxury Yachts Abu Dhabi collects when you use luxuryyachtsabudhabi.com or contact us, and how we use it.
1. Information We Collect
- Contact details you share with us, such as your name and phone number, when you message us on WhatsApp, call us or contact us through the website.
- Booking details, such as your date, time, number of guests, the yacht you choose and any extras you request.
- Identification details needed for boarding, such as passport or Emirates ID information, where required.
- Website usage data, such as pages visited, device type and browser, collected through cookies and similar tools.
2. How We Use Your Information
- To answer your questions and manage your booking.
- To send booking confirmations, payment links and the meeting point on WhatsApp.
- To meet legal and safety requirements for guests on board.
- To improve our website and services.
3. WhatsApp and Phone
When you contact us on WhatsApp, your messages are also handled by WhatsApp under its own privacy policy. We use the conversation to reply to you and manage your booking, and for no other purpose.
4. Payments
Payments are processed by our payment providers, including card payment providers, Tabby and Tamara. We do not store your full card details. Each provider handles your payment information under its own privacy policy.
5. Sharing Your Information
We do not sell or rent your personal information. We share information when it is needed to provide your charter – for example, with the crew of your yacht or our payment providers – or where required by law.
6. Cookies
Our website uses cookies to work properly and to understand how visitors use it. You can control or delete cookies in your browser settings.
7. Keeping Your Information Safe
We take reasonable steps to protect your information and keep it for as long as needed for the purposes described in this policy or as required by law.
8. Your Choices
You can ask us to access, correct or delete the personal information we hold about you by contacting us on WhatsApp or by phone.
9. Changes to This Policy
We may update this policy from time to time. The latest version is always published on this page.
10. Contact
For any privacy questions, please contact us.